📢 Updates to Our Pet Care Clinic Website! 🐾

Hello, pet lovers! We’re thrilled to share some fantastic updates to our Pet Care Clinic website that will enhance your experience with us. Here’s what’s new:

1. Homepage Update – New Exotic Vet in Manchester!
   Many of you in the Merseyside area might have noticed that the Exotic Vet at Rutland House is no longer available. Don’t worry! We’ve updated our homepage with links to a new Exotics Vet team in Manchester, so your exotic pets continue to receive expert care close to you.

1. Enhanced Booking & Payment System
   Booking your pet’s appointment just got easier! Our refreshed system now allows you to pay at the time of booking. If you prefer, you can still call us or use live chat to make manual bookings without immediate payment—your convenience, our priority.

1. Pre-Pay System for Bookings
   To ensure bookings are honoured and reduce no-shows, we’ve implemented a pre-pay system via our website https://www.apespetcare.org.uk . Before confirming your booking, you’ll need to complete payment online. Once done, you’ll receive a link to finalise your appointment.

1. Updated Policies & Policies Page Links
   Please take a moment to review our recent policy updates:

• Terms & Conditions
• Privacy Policy
• Booking Policy
• Refund Policy

We advise all clients, especially those with ongoing bookings, to read through these updates to understand how they may affect your future appointments.

5. New Breed Services Under Care Services
   We have rebranded our breed-specific services. Now, these are conveniently located under the ‘Care Services’ menu on our website https://www.apespetcare.org.uk . Find the tailored care your breed needs with just a click.

1. Lab Services & Pricing – New Look, Same Quality
   Although we’ve removed detailed lab price lists to ensure our website stays current, you can still view our top-of-the-range lab facilities on the dedicated page: https://www.apespetcare.org.uk/APES%20Lab%20Services/apes-lab-services . Rest assured, your pet’s samples are analysed in some of the best labs available.
2. Manage Payments with Our Billing Portal
   To give you greater control over your billing and payments, we’ve added a link to our Billing Management Portal. Access it easily through the ‘Client Portal’ section on our website menu to review bills, update payment details, or manage your account.

1. New Contact Page & Knowledgebase
   We’ve upgraded our contact page to make it even easier for you to find us, message us directly, and access our helpful knowledge base. Packed with lots of useful articles, the knowledge base is designed to support you in accessing our services and caring for your pets confidently.

We’re committed to providing the best care and service for your beloved pets, and these updates are part of that ongoing effort. We encourage you to explore the new features and policies, and always feel free to contact us if you have any questions.

Thank you for trusting us with your pet’s care! 🐶🐱🐢

For more details or assistance, reach out at info@apespetcare.org.uk or call 0300 302 0998.

Happy pet parenting! 🐾💙