Therapy bookings made easier with our new form

Our therapy page now offers a smoother, faster way to book sessions. You can register as a new client, update your information, or add someone you care for as a guest—without leaving the page.

Therapy bookings made easier with our new form

Therapy bookings made easier with our new form

Our therapy page has been refreshed to make booking your sessions simpler and quicker. Whether you’re new to APES therapy services or a returning client, you can now register, update your details, and even book on behalf of someone you care for—all from one streamlined form.

Lede

To cut the admin and get you to the right support sooner, our updated booking form brings everything into one place. It guides you through the essentials we need to register you as a client or update your existing information, and it now includes an option to add a guest to the session so you can book on behalf of a loved one or someone you care for, where appropriate.

This is general information, not a substitute for veterinary care. For emergencies, contact your veterinarian.

What’s new on the therapy page

  • One simple form: Register as a new client or update your details without switching pages.
  • Book for someone you care for: Add them as a guest to your session so the right person is included from the start.
  • Clear next steps: Confirmation and follow-up information are displayed and sent to you after you book.
  • Accessibility in mind: The flow is designed to be clear, mobile‑friendly, and easy to complete.

Why we made these changes

We listened to feedback that booking could feel fragmented—especially when registering and scheduling needed separate steps. By combining them, we reduce friction and shorten the time to your first session. The guest option also reflects real life: sometimes you’re coordinating support for someone else and need a simple, safe way to include them.

How it works

  1. Visit the therapy page and select your session type.
  2. Complete the form to register as a new client or update your details if you already have them on file.
  3. Add a guest (optional) if you’re booking on behalf of someone you care for.
  4. Submit and receive confirmation with any preparation notes and next steps.

Your information is handled in line with our data protection and safeguarding policies. If we need anything else before your session, our team will be in touch using the contact details you provide.

What APES is doing

  • Strengthening access to welfare‑focused therapy services across our programmes.
  • Improving client support journeys, from first contact to follow‑up care.
  • Integrating booking with our wider client services to make it easier to reach the right team first time.

Explore related pages from APES:

How you can help

If you or someone you care for could benefit from our therapy services, book a session today via our updated page: Book now: https://www.associationofprotectingexoticspecies.org.uk/services/apes/animal-therapy

Book now: https://www.associationofprotectingexoticspecies.org.uk/services/apes/animal-therapy